Customer retention rate is the metrics that actually reveals if your marketing, customer care and sales teams are working effectively and fortifying your business. So what is retention rate anyway?
How to completely fail at customer retention
Do you want to get some customer retention strategies to make your business grow? Well, you can find this information all over the Internet. We can only teach you how to completely fail at customer retention. It’s a piece of cake to fall short, so read some valuable advice (and do the opposite, if you decide to retain customers).
5 Reasons Why Repeat Sales are Good for Your eCommerce Business
Why do these names seem so familiar? Feels like you have come upon them a couple of times. We will give you a hint: these are your repeat customers knocking on your door again. Yes, exactly those ones who bring the most revenue to you business, those who trust your company most than any other, those who build up you … Read More
Reach More With Retention Marketing
Email marketing is, by and large, the best and easiest way to turn one-time shoppers into long-term, active customers. Unfortunately, you may be one of many who have a full email contact database, but are finding that only a few are actually opening what you send them. A surprising amount of individuals and businesses find themselves in this situation and … Read More