Success stories: FABLE ENGLAND

How Fable England improved review rate from 3% to 8%, and collected almost x2 more product reviews in a month

Previously, the company had low review rate of only 3-4%, and had no customer segmentation for invites. They also find it specifically difficult to get reviews for new products.

The results

After the first 60 days, collected 30% more service reviews and 90% more product reviews. Also, review rate improved to 6-8%. And the review campaign for a new product series collected over 100+ reviews in just a month.

“StackTome has really helped us to improve our Trustpilot conversion rates by allowing us to create custom campaigns and invites. The team is really helpful and responsive. Particularly Evaldas is providing excellent service with helping us to set up, run and analyse campaigns. Many thanks to the team!”

CLIENT

Fable England

INDUSTRY

Jewellry and accessories

RESULTS

Significantly improved review rate, and collected over 100+ product review in one month

HEAD OF DIGITAL
MARKETING

Lorenza D.

FAQ

What does StackTome’s reviews management tool do?

How big my ecommerce store should be to be able to use StackTome?

How easy is it to integrate with StackTome?

How many campaign emails can I send per month?

Can StackTome help me rank higher on Google?

Are there any metrics I can follow?

Can I customize my reviews widget?

How can I deal with negative reviews?

Can I moderate customer reviews?

What happens to my company's reviews if I stop using StackTome's services?