Previously, the company had low review rate of only 3-4%, and had no customer segmentation for invites. They also find it specifically difficult to get reviews for new products.
After the first 60 days, collected 30% more service reviews and 90% more product reviews. Also, review rate improved to 6-8%. And the review campaign for a new product series collected over 100+ reviews in just a month.
“StackTome has really helped us to improve our Trustpilot conversion rates by allowing us to create custom campaigns and invites. The team is really helpful and responsive. Particularly Evaldas is providing excellent service with helping us to set up, run and analyse campaigns. Many thanks to the team!”
Fable England
Jewellry and accessories
Significantly improved review rate, and collected over 100+ product review in one month
Lorenza D.