StackTome vs. Feefo
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StackTome allows you to leverage customer segmentation by Purchase, Review, Tickets, allowing to optimize invitation timing & targeting.
Also, with StackTome you can send multiple segmented campaigns to customers by different country, language, review platform or other criteria.
Feefo does not offer customer segmentation or multiple campaigns.
StackTome offers verified review collection while Feefo doesn’t.
Customers don't need to login to leave a review on Trustpilot, which increases the review rate sharply.
Unlike Feefo, StackTome helps you maintain your brand’s reputation while improving customer satisfaction.
You can quickly segment and address negative reviews by automatically sending personalized recovery messages.
It takes only a few clicks to integrate your review platform and e-commerce accounts. Then we import the data to structure your reports & display your best reviews.
Generate verified reviews on multiple platforms
All review platform metrics in one place
Manage invitations to one or more platforms vs just Feefo
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StackTome Basic plan offers x10 more invites, for a 50% lower price
Improve your campaign performance with
A/B testing
Leverage AI to respond to reviews and create reply suggestions with support tickets
StackTome also offers DFY setup & management, plus results guarantee, which Feefo does not.
Reviews Collection
Verified reviews collection on multiple platforms
Fixed pricing based on volume not revenue
Support for multiple personalized campaigns
Review ticket generation & reply support
Segmentation by purchase, review & ticket data
A/B testing support for invites
Negative review recovery campaigns
Customizable review widgets and review display from all platforms
NPS score collection
Survey support
Integrations for ecom platforms like Salesforce, Wix