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Honestly Now, Do You Think Review Platforms Give The Best Tools To Get Positive Reviews?

Platforms like Trustpilot, Yotpo & Reviews IO require you to have a paid subscription to use their review invitation features.

They offer limited options to segment your best customers, which makes it hard to get positive reviews while avoiding negative ones.

With their campaign you can only send review invites post-purchase and one reminder, which is not enough to get maximum reviews from your customers.

But what if you could solve those issues for a fraction of Trustpilot premium subscription & without hiring more staff to manage your review process?

Here’s How StackTome Can Help You Get More Positive Reviews From Your Customers

Import review and orders data

It takes only a few clicks integrate to your review platform and e-commerce accounts. Then we import the data to structure your reports & display your best reviews.

Segment your audience

Target your customers based on their purchase behavioural data. Reach them when they're most likely to leave a positive review.

Setup a review invitation campaign

Invite your customers to leave service and product reviews on multiple review platforms. Set up branded email campaigns with automated follow-ups, and track results in one centralized dashboard.

Send Campaigns & Track Performance

See how your reviews impact your conversion rate, AOV & your customer lifetime value. Compare this month’s performance to the previous period.

Get notified as soon as the review received

With StackTome, you can respond to feedback in two ways: by responding to them via Zendesk or email; by following up with email sequences. Either way, you can make sure your customer issues are taken care of quickly.

Testimonials

Martin

Director, Hipper

"We were using competitor's services initially and couldn't collect product reviews due to development requirements and additional costs. With StackTome, we not only managed to collect product reviews from Trustpilot, but we also reduced our overall bill by 50%! We haven't even started exploring all other features that Stacktome provides. I would recommend StackTome to anyone that would like to get more out of their reviews."

Tetyana

Content Manager, MotoCMS

"Our review count increased by 35% almost instantly. What is more, I was expecting it to be too time-consuming, but automatization rules and machine learning saved me numerous hours. The team behind StackTome does a great job! Overall, the experience so far is great."

Shreyash

Head of Business, arttdinox

"Our customers read reviews to make informed decisions, and StackTome did a good job helping us to build more trust in our business. Shortly after starting to use StackTome's reviews management tool, we saw a remarkable increase in the number of reviews our customers left. Plus, we saw an increase in the conversion rate of our store!"

StackTome vs. Alternatives

Reviews Collection

Email Invites

10,000 per month

500 per month

2500 per month

Custom Email templates

Support of Multiple Review Platforms

Invite only

Conversion Tracking

Customizable widget

Sentiment score filtering

CLV and Rating Reports

Customer Segmented invitations

Fixed pricing

Success Stories

Here's a selection of business cases from some of our customers.

$7K saved & over extra 1000s product reviews collected within just 1 month

Before StackTome:
• No review invite reminders & no customer segmentation for invites
• no support for product review invites on Trustpilot
• product rating not visible in google shopping feed
• invites campaigns divided across multiple platforms
• paying $20k yearly for multiple platforms

The results

“Over the course of the last year, we've seen some excellent results. Like we've increased from 3.7 to 4.2 as a rating on Trustpilot with over 200,000 reviews. This is a fantastic result and we've really moved the needle, which is something that can be quite challenging. And we've leveraged this data to create a loyalty program so that we can increase incremental sales. Overall, I would really recommend the StackTome product. It's very affordable. We've saved $7,000 a year and you are able to get good positive reviews and it's really an excellent tool for our business.”

CLIENT

Serenata Flowers

INDUSTRY

Flower delivery

RESULTS

Saved $7K annual fees on redundant review platform & collected over extra 1000s product reviews within the first month

BRAND MARKETING 
MANAGER

Fergus Mansfield

Review rate improved from 3% to 8%, and collected almost x2 more product reviews in a month

Previously, the company had low review rate of only 3-4%, and had no customer segmentation for invites. They also find it specifically difficult to get reviews for new products.

The results

After the first 60 days, collected 30% more service reviews and 90% more product reviews. Also, review rate improved to 6-8%. And the review campaign for a new product series collected over 100+ reviews in just a month.

“StackTome has really helped us to improve our Trustpilot conversion rates by allowing us to create custom campaigns and invites. The team is really helpful and responsive. Particularly Evaldas is providing excellent service with helping us to set up, run and analyse campaigns. Many thanks to the team!”

CLIENT

Fable England

INDUSTRY

Jewellry and accessories

RESULTS

Significantly improved review rate, and collected over 100+ product review in one month

HEAD OF DIGITAL 
MARKETING

Lorenza D.

In just 30 days since using StackTome, Trustpilot rating improved from 3.7 to 4.0

Before they started working with StackTome, the company’s Trustpilot rating was 3.7. Also, they didn’t actively invite customers to Trustpilot or Google, and didn't have any way to track reviews on all platforms - Yotpo, Trustpilot & Google.

The results

After the first 3o days, Trustpilot rating improved from 3.7 to 4.0, and before the end of the second month, they had additionally collected 10+ positive reviews on Google. StackTome also greatly simplified customer agent workflow with review notifications.

“It worked really well for us, we saw a big increase in our rating, across Google & Trustpilot, since we joined StackTome, and we're only few months working with them. Highly recommended from us, a really really good value.”

CLIENT

OLPRO

INDUSTRY

Outdoor leisure products

RESULTS

A big increase in the rating on Google & Trustpilot within the first month

FOUNDER

Daniel Walton

5 Strategies To Get More Positive Reviews Faster For Your D2C eCom Brand

Here’s a glimpse of what you’ll find inside:

Set up a review initiation email campaign for your best customers.

Use reminders to increase the performance of your review invitation campaign.

Increase your review rating by sending reminders to loyal customers.

Improve left review rating by responding to reviewers.

Reach more customers by tracking and optimizing invite emails.

A Message From The Founder

As an eCommerce manager, I know how difficult and expensive it can be to get more positive reviews for a brand. I have seen how differences in a review management process have a significant impact on a company’s online reputation.

I’m committed to helping other eCommerce brand managers make their work-life easier by providing better tools and processes that helped to improve my brand’s reputation and decrease review platform costs.

I'll guide you personally to ensure you get the most out of StackTome.

Book a Demo

Seamless Integration With Your Favorite Tools

Unlock the true potential of your data! With just a few clicks, you can connect StackTome to your ecommerce store and leading marketing tools. Explore unlimited growth possibilities with easy and frictionless integrations!

FAQ

What does StackTome’s reviews management tool do?

How big my ecommerce store should be to be able to use StackTome?

How easy is it to integrate with StackTome?

How many campaign emails can I send per month?

Can StackTome help me rank higher on Google?

Are there any metrics I can follow?

Can I customize my reviews widget?

How can I deal with negative reviews?

Can I moderate customer reviews?

What happens to my company's reviews if I stop using StackTome's services?