Before StackTome, God Save Queens were struggling to get reviews from their customers, mainly because they were only partially inviting customers to Trustpilot with a free account, which had to be done manually and was very time-consuming. They only had a rating of 3.0 on Trustpilot.
A completely transformed review collection process, allowing more time to focus on core business activities. After the first 30 days, the average Trustpilot rating went from 2.7 to 4.0. Within the first year, StackTome allowed the company to collect 500+ positive reviews, thus increasing the Trustpilot rating from 3.0 to 4.0, yellow to green stars.
“StackTome was a gamechanger for us. It increased our customer engagement dramatically, as a result we, have seen significant increase in Trustpilot reviews as well as the score.”
God Save Queens
Retail apparel and fashion
A significant increase in the average reviews rating in the first 30 days
Filip Preiss